Hire the perfect international support agent for your business.

Loop takes the guesswork out of international hiring, by matching you with top-1% support agents & virtual assistants.

We vet our agents with a GPT-proof hiring assessment that simulates real-life support scenarios.

Find your match

Trusted by 100+ companies.

1. Pre-vetting

Our GPT-proof assessment

Most recruiters & job sites match you with candidates based on their resumes.

We've found a better way to hire — we built a simulator that tests our candidates on real-life support scenarios. Since our assessment is based on real situations, it's a much more reliable indicator of performance than resume screens.

2. Matching

Find the perfect match

Somewhere out there in the world, there's the perfect match for your company. We parse each candidate's experience, and highlight transferrable skills from their previous work experience.

In other words, we’ve designed our process to fit your specific hiring needs.

3. Interviews

Hire effectively

We make it easy to interview great candidates. You can watch brief personal statements from each candidate, and book interviews with the best matches for your company.
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Loop integrates with your ATS, so you don’t need to change your existing workflows — we provide value from Day One.

Loop, by the numbers

Here's how we streamline your support hiring process.

77%

Faster time-to-hire

5x

Final screen pass rate

97%

Candidate satisfaction

136,000

Assessments graded

Measure what matters

Writing

We identify applicants who communicate effectively in a support context — no run-on sentences, no jargon.

Problem-solving

Our interactive assessment measures how well candidates can handle unfamiliar real-world support scenarios.

Speed

We evaluate how quickly candidates can sift through information in CRMs and admin panels.

Aptitude

Loop evaluates fluency with basic web tools and functions, as well as the ability to quickly learn new skills.

Tailored for fast-moving work environments

We give candidates access to a simplified CRM & admin panel that they’ve never seen before. Then, we ask them to figure out what’s going on.

You want these people at your company, because they’re easy to train — even if you haven’t built great playbooks yet.

Loop makes it easy to hire people who can:

Handle ambiguity and autonomy

Learn quickly

Communicate complex questions

Better candidate experience

Loop Support focuses on the candidate experience. That’s how we’re able to match you with amazing agents — top agents aren’t turned away by an extremely lengthy vetting process.

“This is the first time I’ve had fun doing a skills assessment during the hiring process. Loved it! I enjoyed showing how I could easily manage real-life situations.”

Caroline, Candidate

Loved by support professionals

“Before, it took us a month to hire someone. Now it takes us a week, thanks to Loop!”

Charlotte, CSM at Wagetap

Read case study →

“Loop fills a unique need in the recruitment toolkit. With Loop's pre-hire assessment tool, we're able to calibrate applicants to our desired skill profile and identify those who demonstrate the necessary competencies to excel in the role.”

Liz, Founder at HiOperator

Read case study →

“Loop gives us a deeper understanding of how people will perform on the actual job — versus just us asking them scenario based questions, or reading something on a resume.”

Caleb Holder, Senior Recruiter at Steadily

Read case study →

Hire the perfect international support agent for your business.

1. Pre-vetting

2. Matching

3. Interviews

Loop, by the numbers

77%

5x

97%

136,000

Measure what matters

Tailored for fast-moving work environments

Better candidate experience

Loved by support professionals

“Before, it took us a month to hire someone. Now it takes us a week, thanks to Loop!”

“Loop fills a unique need in the recruitment toolkit. With Loop's pre-hire assessment tool, we're able to calibrate applicants to our desired skill profile and identify those who demonstrate the necessary competencies to excel in the role.”

“Loop gives us a deeper understanding of how people will perform on the actual job — versus just us asking them scenario based questions, or reading something on a resume.”

Make your hiring process‍faster, smarter, and easier.

Make your hiring process
‍faster, smarter, and easier.