We identify empathetic, tech-savvy candidates by simulating real-life customer support scenarios. Hire outstanding people, without looking through hundreds of applications.
Our candidates are qualified — not because they have a certain personality type, or because they know how to use Microsoft Word — but because we’ve proven they can do the job that you’re hiring them for.
We’ve created an assessment that simulates real-life customer support situations, and evaluates how candidates perform. That way, you can reliably hire great candidates, without the guesswork of the traditional application process.
We speed up the hiring process by sourcing and screening customer support agents for you.
It takes weeks to post a job ad, wait for candidates to apply, sift through stacks of nearly-identical resumes, and coordinate interviews. Let’s face it — you don’t want to sit through more rounds of interviews than you need to, and neither do your job applicants.
With Loop, all you have to do is interview candidates once, to make sure it’s a true match.
With Loop, you can use our dynamic filters to identify candidates who fit your logistical needs — from time zones to support channels.
We match you with agents whose skills and experience are directly relevant to your company’s work.
Search for candidates based on their preferred hours, so you can cover early mornings, late nights, weekends, split shifts, and more.
Find customer support agents who are looking for full-time work, part-time work, and flexible arrangements.
We identify top customer support agents in the United States and the Philippines.
View candidates’ preferred support channels, from phone to email to SMS.
“We’ve tried hiring through job boards— Loop makes life so much easier.”
“After a quick onboarding process, we were able to significantly increase the quality of our customer support.”
Within a day, we’ll start matching you with top customer support agents.
